Frequently asked questions

How do I subscribe?

Visit our Subscriptions page, choose your preferred subscription, and follow the steps on the checkout page.

Can I purchase a subscription by phone?

Yes, see our contact page for more.

How do I renew my subscription?

For website subscriptions, your subscription will renew automatically – as long as the credit card in your subscription details is still valid.

To make sure your renewal goes through, you could check that your card is still valid. To do this, log into your account on the My account page, then go to ‘Payment methods’. You will see whether your card has reached it’s expiry date.

For phone subscriptions, please phone us in order to renew. Alternatively, you could purchase a subscription on the website.

What if I don’t want to renew my subscription?

If you don’t wish to renew, you can cancel your subscription.

How do I cancel my subscription?

Log in to your account on the My account page. Then go to ‘Subscriptions’ – your subscription will be listed on that page. Select ‘View’ for that subscription. Then click the ‘Cancel’ option on the resulting page.

Alternatively, you can contact us and we can do it for you.

How do I know when my subscription is due for renewal?

For website subscriptions, we will send you an email 7 to 8 days before your subscription renewal payment is due to go through.

To check yourself, log in to your account on the My account page. Then go to ‘Subscriptions’. Your subscription will be listed on the page. Your subscription will be due for renewal on the date listed under ‘Next payment’.

For phone orders, you can contact us.

How do I update my payment details?

Log in to your account on the My account page. Then go to ‘Payment methods’. You can then click ‘Add payment method’ to add any payment method. To delete a payment method, simply click ‘Delete’ next to the listed payment method.

I accidentally ordered more than one subscription. What do I do?

Contact us and we will fix it for you.

Can I buy a subscription for somebody else?

Yes. To do this, when you fill out the details on the Checkout page, make sure you put the other person’s address into the ‘Shipping address’ section.

Can I change the type of subscription?

Yes. Contact us and we will sort it.

How often is World’s Fair published?

World’s Fair is published monthly.

Does World’s Fair store financial information?

No. Any credit card or bank details that you use with us for a subscription are stored either by PayPal or Stripe (depending on which payment method you use), not by World’s Fair.

Automatic payments for subscription renewals are processed using a method called tokenization, which allows us to process renewals without storing credit card details.

If you wish, you can read more about tokenization on this page.

Is World’s Fair’s website secure enough for me to purchase on?

Yes. Our checkout process is designed in such a way that your payment details will never pass through our website or servers.

When you enter your payment details, even though it appears as though you are on our website, you will actually be on the servers of the payment processor being used for that payment method (PayPal or Stripe).

Can I suggest a story or send a photo to World’s Fair?

Yes. We hugely welcome contributions from our readers. Please see our Share page for more.

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